PRIVACY POLICY

Effective Date: July 7, 2025

At Zubda Jewellers, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online or in-store.

1. Information We Collect

We may collect the following information when you contact us, fill out a form, or communicate via phone or WhatsApp:

  • Your name

  • Phone number / WhatsApp number

  • Email address (if provided)

  • Messages or inquiries you send us

2. How We Use Your Information

We only use your information to:

  • Respond to your inquiries or orders

  • Send updates about your order or custom designs

  • Improve our customer service and offerings

  • Comply with legal obligations (if required)

3. How We Protect Your Information

We take appropriate steps to keep your information safe and secure. Your data is never shared, sold, or disclosed to third parties except:

  • With your permission

  • To trusted partners (e.g., delivery services) to fulfill your request

  • When required by law

4. WhatsApp and Communication

If you contact us via WhatsApp, please know that communication is encrypted and handled under WhatsApp’s own privacy terms. We do not store or misuse your chat data.

5. Your Rights

You have the right to:

  • Ask what personal data we hold about you

  • Request corrections or updates

  • Ask us to delete your data (unless we’re legally required to keep it)

6. Contact Us

For any privacy-related questions, contact us directly at:
📍 Sheikhupura Morr, Sethi Plaza, Bazar #3, Near Graveyard, Gujranwala, Pakistan
📞 WhatsApp: +92 301 1401040